Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern the use of our website, services, and products. By booking or engaging with Balloons and Ribbons, you agree to these Terms.

2. Bookings & Deposits

All bookings are subject to availability and confirmation.

A non-refundable deposit may be required to secure your booking.

Final balance payments must be made as agreed before your event date.

3. Cancellations & Refunds

Cancellations must be made in writing.

Deposits are non-refundable.

Refunds for cancellations (if any) are at the discretion of Balloons and Ribbons.

4. Props & Hire Items

All hired props and equipment remain the property of Balloons and Ribbons.

Clients are responsible for any damage or loss to hired items during their event.

Props must be returned in their original condition.

5. Liability

Balloons and Ribbons will not be held liable for delays, damages, or losses caused by circumstances beyond our control (e.g., extreme weather, third-party failures).

Balloons should be kept away from heat sources, sharp objects, and small children without supervision.

6. Use of Website

Content on this website is for informational purposes only.

You may not copy, reproduce, or misuse content, images, or branding without permission.

7. Privacy & Data

Please refer to our Privacy Policy for details on how we handle your data.

8. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page and take effect immediately.

9. Contact

For questions about these Terms, please contact us at:

📧 [email protected]